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www works, but the full domain does not !!!

The ACE  3 November 2013 04:53:07 PM
I really wish I had $1 for every time I have open a new browser window & paste in a url eg. and it does not work !!!

I found this job on the web site seek, notice they want someone who knows about DNS

Onsite and Remote Support Technician - Private Advertiser 

Who We Are

We are a growing IT Services organisation operating principally within the Adelaide Metropolitan Area, and currently have a vacancy for an Onsite and Remote Support Technician. 

What We Do

We manage and support a wide range of clients within the Financial Services, Manufacturing and Education industries in the following areas;

- Consulting, advice and sales
- Software installation, configuration, management and troubleshooting for Microsoft Products
- Windows XP, Vista, R7, R8
- Office 2003>
- Server 2003>, (Single and multiple server environments)
- Small Business Server 2003 >
- Exchange 2003 > (Active sync, Mobile & WEB access)
- SQL Server, DNS, DHCP, Active Directory, Group Policy
- Virtualisation
- Network - WAN, VPN, LAN, Remote Access
- Backup - Symantec Backup Exec, MS Backup, Novastor
- Antivirus and Anti-Spam, GFI, Kaspersky, CA, Vipre
- Enterprise Management
- Hardware – Standard PC, Corporate Workstations, Servers (Rack and Tower)
- Communication Cabinets

Who We Are Looking For

If you meet the below criteria we would like to talk to you;

- Minimum of 2 years hands on experience in a technician support role
- Excellent communication and customer relations skills
- Great time management and reporting skills
- Can work autonomously
- Microsoft qualified or have substantially completed an MCSE course
- Clean driving record and possesses a current driver’s licence

Please note that due to the nature of this role, applicants will be required to undergo a police check and a medical may also be required.

What We Can Offer You

This is an opportunity for a savvy tech to gain broad experience within the industry and be a part of a successful, growing company. Initially, employment will be on a casual basis with the view to becoming full time after a qualifying period. Remuneration is flexible and will be based on experience. 

How to Apply

If you believe you have what it takes to be successful in this role please forward your resume and covering letter to or click ‘Apply Now’.

All applications will be treated as confidential. Please note that only shortlisted applicants will be contacted

But, they do not know the basics them selves, they do not realise that every web site should have 2 x DNS entries at a minimum :)

The first one is www eg. and the 2nd one just the domain

What is really shocking about this is that these guys are selling their expertise to other business, so I am guessing all of their customers DNS is missing vital entries.